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Privacy notice
Privacy Policy
Digital Print Solutions Part of the City of Wolverhampton Council is committed to protecting our customers’ privacy. We do not share, sell or otherwise disclose information about our customers to any other party except as set forth in this Privacy Policy. This Privacy Policy applies only to Digital Print Solutions Part of the City of Wolverhampton Council and describes how it collects and uses the information you provide on our site. It also describes the choices available to you regarding our use of the information you provide to our site, and how you can access and update this information. The terms "we", "our", and "us" in this Privacy Policy refer to Digital Print Solutions Part of the City of Wolverhampton Council.
Information Collection
Digital Print Solutions Part of the City of Wolverhampton Council is the sole owner of the information collected from our users at several different points on our site. We use this information to fulfil your order, send you requested product or service information, respond to customer service requests, send you marketing communications and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
Registration
In order to use Digital Print Solutions Part of the City of Wolverhampton Council, a user must first complete the registration form. During registration a user is required to give a name and email address. We use this information to contact the user about our services even if they have not placed an order.
Communications from the Site
Special Offers and Updates: Established members will occasionally receive information on products, services, special deals via email offers or direct mail. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If you do not wish to receive future emails, please contact us directly.
Customer Service
We communicate with users on a regular basis to provide requested services. Our customer service staff use email and phone information to communicate with customers about issues pertaining to their orders.
Testimonials
For testimonials, we obtain the customer's consent prior to posting their name along with their testimonial. We are not responsible for the personally identifiable information you choose to submit through testimonials. If you wish to update or delete your testimonial, you can contact us via one of the methods listed.
Cookies and Other Technologies
A cookie is a small data text file that our server sends to your computer and that your computer sends back to us each time you visit our website. Cookies are used by Digital Print Solutions Part of the City of Wolverhampton Council in order to uniquely identify users, associate user files with orders and to enable the shopping basket. You can disable and/or delete cookies by controlling your browser settings. If you do disable cookies, our site will not recognise you, and you may not have access to all portions of the website.
Security
We are committed to protecting your information. Security measures are in place on this site to protect against the loss, misuse and alteration of the information under our control. We offer industry-standard security measures available through your web browser.
Notification of Changes
If we change our Privacy Policy, we will post those changes to this Privacy Policy on the homepage and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the Privacy Policy under which the information was collected. If we are going to use personal information in a manner different from that stated at the time of collection, we will post a prominent notice on our site notifying users prior to the change becoming effective.
If customers have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.
Access to Correct/Update/Deactivate
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request that it be deleted/deactivated by accessing your account or by contacting us at the address listed in the Contact Information section. We will respond to your request within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.